Resources

Assets for real-time customer research.

Templates, checklists, and sample dashboards to run interviews and report insights faster.

Interview guide starter kit

Prompts to capture expectations, requirements, and demand in every interview.

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Customer experience scorecard

A framework to map what customers love, dislike, and want improved.

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Insight dashboard template

A reusable layout for automated reports and interactive infographics.

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Trend highlights checklist

Guide to summarizing what is changing and why it matters.

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Sample reports

See what stakeholders receive.

Every report includes summaries, trends, and evidence from real interviews.

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Service experience pulse

Real-time feedback on expectations, friction points, and wins.

Product performance review

Interview-backed insights on what drives adoption and retention.

Demand validation study

Early signals on willingness to try, buy, or switch.